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Best Practices in Mobilizing Field Service and Asset Management

As the basis of competition in manufacturing continues its shift towards service excellence, the ability to drive business performance through excellence in service and parts management is becoming critical.

Attend this webcast to find out how leading companies are using mobile technology to develop new service revenues, cultivate customer loyalty and gain competitive advantage.

You'll learn about:

New tools and technologies that help drive leaner field operations Strategies and processes being adopted to drive service excellence A perspective on the challenges and opportunities for building and sustaining profitable growth through excellence in service and parts management Improving repair times and first-time fix rates Increasing SLA compliance with dynamic scheduling Increasing technician productivity by eliminating manual data entry Reducing the billing cycle with real-time dataSpeakersBrad Kenney
Associate Editor
IndustryWeek

Brad Kenney is an award-winning writer and editor with fifteen years of journalism experience covering technology, design and environmental issues.


Ford, Chrysler Introduce New Pickups

His address, reprising his call for democracy in the Middle East and other places where it is scarce, was planned at an opulent, gold-trimmed hotel here where a suite goes for $2,450 a night.Republican Candidates Stump in Michigan %mlink(STRY:V5244; PHOTO:MIMO116-0112081848; AUDIO:203%mlink)YPSILANTI, Mich. (AP) - Mitt Romney and John McCain argued about their concern for the auto industry, while Mike Huckabee spotlighted his opposition to abortion, as the Republican presidential contenders campaigned Saturday before Michigan's potentially make-or-break primary. Romney, seeking a rebound in Tuesday's primary after losing to Huckabee in the Iowa caucuses and McCain in the New Hampshire primary, made an impromptu stop at a General Motors plant near here after 200 layoffs were announced last week.Former Holloway Suspect Tosses Wine %mlink(STRY:V5226; PHOTO:NYOL548-1207071433; AUDIO:%mlink)AMSTERDAM, Netherlands (AP) - A former suspect in the disappearance of Natalee Holloway threw wine in the face of a crime reporter after they appeared together on a Dutch television program.


Education briefs for Jan. 13

In case of inclement weather, the event will be held Feb. 11 during the same time.

For more information, call Jeanie Zylber at the library, 215-493-9020.

New open house date

YARDLEY - Abrams Hebrew Academy at 31 W. College Ave. in Yardley has rescheduled its first-grade open house to 9:30 a.m. Jan. 23. The event is for families of prospective students planning to enter first grade in September. The event for Jan. 16 has been canceled.

Kindergarten enrollment

CENTENNIAL - If you live in the Centennial School District and are planning to enroll your child in kindergarten, the district requests that you bring the following information to your neighborhood elementary school: proof that the child will be 5 years old by Sept. 1, an immunization record, four proofs of residency and a Social Security card if available.


Sullen Isiah Might Be Treading on Thin Ice

Or perhaps Isiah is more careful than ever when speaking publicly to the press because he knows he's in trouble and he doesn't want to say anything that may anger Garden chairman James Dolan. Remember, Dolan fired Larry Brown for violating the Knicks media policy, not for losing 59 games.

You get the feelings that Isiah is thinking, "if they got out of paying Larry half of his contract they might try to do the same thing with me." It's a legitimate concern. Here's one sure way that Isiah can avoid the firing line: win. The Knicks should compete for one of the final two playoff spots in the East. But if the Knicks fail to reach the playoffs and don't finish .500 or better, Isiah may be gone.

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For all you guys that talk a big game, here is a chance to show you've got game.


Want to get organized? First, come up with a plan

The start of a new year is often the time when people think about cutting the clutter from their lives. In fact, the National Association of Professional Organizers has designated January as Get Organized Month for the past four years.But sometimes, people's quest for organization actually contributes to their problem. ''I've walked into places where the piles of clutter were the organizing [products],'' said Stephany Smith Gonser, a professional organizer in Modesto, Calif. ``People rushed out and bought stuff without knowing what they really needed.''Another problem that can deflate a person's commitment to getting organized is unrealistic expectations.''If you've lived in your house for eight years, you can't expect to organize your whole house in eight hours,'' Gonser said.Closets, the garage and workshops tend to get overwhelmed with stuff, said home improvement expert and HGTV personality Pat Simpson.''It's just so easy to throw things in there and then just leave it,'' he said.Children's rooms -- with their toys, clothes and school papers -- can be chaotic, too.The problem is that people continue to amass things while hanging on to items they have.''In our time and culture, we have too much stuff,'' Gonser said.



 

 

 

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